Support Contact - 10/10/18
Posted by Dalton Ison on 10 October 2018 11:58 AM
I am writing to inform you that if you have any issues with your broadband connections please do not contact engineers directly. They are out on site installing and are usually working at great heights and are not able to answer calls this is due to not compromising their safety.
If you are having any issues please use the support site to put in a ticket and someone in support or engineer will contact you. The office support number is 01162438948. If you require an engineer call out it may be subject to a £75 call out fee.
Please refer to the ticket system: