Latest Updates
Troon & Hamilton Outage 5:45pm Tuesdya 6th
Posted by John Peck on 06 November 2018 06:38 PM
Our 5Ghz radio customers lost service today from 5:45 due to a fibre upgrade to the cabinet to. Service resumed 18:30 

regards 

Gigabair
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Firmware Regrade
Posted by John Peck on 06 November 2018 09:09 AM
All 5Ghz customers on Troon and Hamilton will experience an outage for 5 minutes at 9:15 while we back grade a main radio

regards 

Gigabair
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OUTAGE
Posted by John Peck on 31 October 2018 05:48 PM
During routine services at the mast at Hamilton the main backhaul cable was identified as faulty, this affected legacy 5GHz customers and a small number of 60Ghz and fibre customers, service was repaired and resumed at 15:45.

We have also identified this as some of the problems for the small sporadic outages during the past 2 weeks. 

Regards 

Gigabair
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Troon Network Outage - 31/10/2018
Posted by Dalton Ison on 31 October 2018 04:27 PM
Dear Troon Industrial Estate Customers


There has been an unexpected outage at our main site that occured at 15:59 pm this is due to a faulty cable. Engineers are onsite replacing the cable and the service should be back up and running within the next 10-20 minutes. Sorry for any inconvenience this has caused.

Kind Regards

Gigabair Support
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Troon Industrial Estate - Network Outage - 26/10/18
Posted by Dalton Ison on 26 October 2018 02:21 PM
Dear Customers

As you are aware there has been an outage within the network over the last 20 minutes we again have the engineers out on site to sort the issue. We are hoping within the next 30 minutes -1 hour this outage will be resolved. We apologise again for the outage, distruption to your work schedules and appreciate your patience at this time whilst we sort these issues out. 

Kind Regards

Gigabair Support
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