Latest Updates
Power outage AM - Troon Industrial Estate 15/07/2019
Posted by Dalton Ison on 15 July 2019 08:55 AM

Dear Customers

As you are aware of the work on the power lines on friday by western power, our engineers had to rapidly put up another link and change the power supply. The engineers will have to swap the power back to what it originally was on so you should experience a network outage around 5 minutes whilst this is swapped back over. Apologies for any inconvenience this will cause.

Kind Regards

Gigabair Support 


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WESTERN POWER - Network Outage - Troon Industrial Estate - 12/07/2019
Posted by Dalton Ison on 12 July 2019 02:59 PM

Dear Customers on Troon Industrial Estate

We have just been notified that Western Power are going to be doing work on the power lines from 4pm today resulting in loss of broadband.  We have engineers out right now trying to get another link up and running to Troon to avoid any outages on the network. Whilst this work is being carried out before 4pm you may experience some issues in connectivity. We appreciate your patience whilst this emergency work is being carried
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Network Outage - 26/06/2019
Posted by Dalton Ison on 26 June 2019 11:21 AM

Dear Customers

There was a network outage this morning this this was due to a power issue. We apologise for the inconvenience this has caused but the matter has now been resolved. 

Kind Regards

Gigabair Support 


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Outage Ridge Farm
Posted by John Peck on 20 June 2019 06:04 PM

There was a controlled outage at our Ridge Farm mast to update the main controller. All services are back online, please reboot your router if you have any problems 

regards 

Gigabair 


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Gigabit resumption
Posted by John Peck on 18 June 2019 11:56 AM

Please note a small outage occurred due to radios being taken out of rain mode and speeds increasing.

regards 

Gigabair 


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